Frequently Asked Questions
Delivery Questions
How long will delivery take?
For UK mainland, delivery typically takes 2-3 working days. Remote areas may take longer.
Do you deliver outside the UK?
Yes, we deliver worldwide. International delivery times and costs vary by location.
Product Questions
What warranty do your products come with?
Most of our products come with a 10-year warranty against manufacturing defects.
How do I install my clothes airer?
Each product comes with detailed installation instructions. Most ceiling airers require secure fixing to ceiling joists.
Payment & Returns
What payment methods do you accept?
We accept all major credit/debit cards and PayPal payments.
What is your returns policy?
We offer a 14-day return policy. Items must be unused and in original packaging.
Technical Questions
What weight can the airers hold?
Our ceiling airers are tested to hold up to 25kg when properly installed.
What materials are used?
We use high-quality cast iron and powder-coated steel for durability.
Still have questions?
Can't find what you're looking for? Please contact our customer service team.
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